Returns /Complaint form

RETURNS

The customer has the right to withdraw from the sales agreement within 14 days from the date of receipt of the order. If 14 days have passed since the purchase, unfortunately we can not offer replacement or return.

To make a return, the goods can not bear signs of use, it must be in the condition in which the customer received it. It must also be sent back in the original packaging.

To make a refund, please fill out the form. 

If your return is approved by us, we will immediately transfer funds to the account number provided by you.

We reserve 14 days to process the return / exchange

return form for download (pdf)

COMPLAINTS

In the case of complaints about the product, please contact us by e-mail kontakt@bebeconcept.pl - Please attach photos showing the defect.

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